Privacy & Cookies

Who we are

This website is operated by Animal Insights Consultancy (“we”, “us”), a UK-based zoological consultancy directed by Carl Groombridge ACFE. We are the data controller for any personal information you provide through this site.

What we collect

• Enquiry details — if you use the contact form we receive the name, email address, organisation and message you supply.
• Technical data — standard server logs (IP address, browser, time of request) generated by our hosting provider for security and reliability.
• Embedded media — some pages embed YouTube videos via the privacy-enhanced youtube-nocookie.com domain, which does not set tracking cookies until you press play.

How we use it

We use enquiry details solely to reply to your message and, where appropriate, to deliver the consultancy work we agree. We do not sell, rent or share personal data with third parties for marketing.

Cookies

This site does not use advertising or cross-site tracking cookies. Strictly necessary cookies may be set by our hosting and authentication providers to keep the site secure and functional. Third-party embeds (e.g. YouTube) may set their own cookies only after you interact with them.

Retention

Enquiry messages are kept only as long as needed to respond and maintain a record of work undertaken, then deleted. Server logs are rotated by our hosting provider on a short cycle.

Your rights

Under UK GDPR you may ask us to access, correct or delete your personal data, or to restrict how we use it. To exercise any of these rights, contact us via the contact page. You also have the right to complain to the Information Commissioner’s Office (ico.org.uk).

Contact

Questions about this notice? Please reach us through the contact page.